A Family Dream on Nantucket’s Wharf
Located at 10 Straight Wharf in Nantucket, Massachusetts, Jack + Charlie’s Ice Cream brings to life a multi-generational family dream. This established parlor offers house-made waffle cones, creative flavors, and friendly service, making it a standout option among Nantucket’s dessert spots.
The Shop’s True Story
Jack + Charlie’s Ice Cream represents the fulfillment of a long-held family dream. As their shop’s own story board reveals, the business began with a small boy growing up on Nantucket who always dreamed of owning an ice cream store. Though his father steered him toward construction work—”digging dirt, paving roads, and moving houses”—the dream persisted.
Years later, after becoming successful in business, getting married, and having two sons of his own—Jack and Charlie—the family ice cream dream finally came true. The shop’s name honors these two boys who inherited their father’s love for ice cream “in their genes,” creating a touching connection between generations of Nantucket residents.
Menu Offerings
Jack + Charlie’s stands out through a menu that mixes classic and creative options, with a focus on quality ingredients and homemade elements.
Signature Waffle Cones
The shop’s freshly baked waffle cones have become a customer favorite, described as “warm” and “crispy” with the option of chocolate coating. Made daily on-site, these cones add an extra dimension to the ice cream experience. The shop also offers gluten-free waffle cones for those with dietary needs.
Ice Cream Varieties
The parlor features a changing selection of premium ice creams and sorbets. The black raspberry ice cream has been called the “best ever” by customers, while their pistachio flavor wins praise for its generous amount of nuts. Seasonal options like salted caramel with chocolate chunks and coconut chocolate almond show their commitment to bold flavor combinations. For lighter options, their lemon and mango sorbets offer a refreshing alternative.
Beyond Ice Cream
Jack + Charlie’s goes beyond frozen treats with a morning menu featuring breakfast sandwiches, baked goods, and organic acai bowls. Their coffee bar offers specialty drinks like lattes and cappuccinos, alongside smoothies and organic teas, making the shop a full-service option for both breakfast and dessert seekers.
Business Approach
The shop accepts various payment methods, making transactions convenient for customers from all over. Dog owners can purchase a “doggie cone” for their four-legged friends.
Community Connection
Prime Location
Located steps from the ferry, Jack + Charlie’s catches both arriving and departing travelers. The shop features wheelchair-accessible entry and outdoor seating, though indoor seating is limited.
Seasonal Business
Operating mainly during summer, the shop manages the challenges of high demand and staffing needs. Even during busy periods, service remains relatively quick, with many customers appreciating the efficient flow despite the shop’s popularity.
Jack + Charlie’s Ice Cream represents both a sweet treat and the fulfillment of a family’s dream. By combining homemade quality with a prime location, the shop has created its own place in Nantucket’s ice cream scene, appealing to both first-time visitors and regular islanders.